AI Strategy Lead
Setting and shipping the enterprise AI strategy: agentic ITSM tooling, and the governance to run it safely.
- Design agentic ServiceNow tooling that reads and resolves against live ITSM data
- Build an AI Management System aligned to ISO 42001, governance and auditability as first-class requirements
- Turn ambiguous business problems into governed systems that actually ship and run
- Make AI legible to non-technical stakeholders and grow Xcession's AI practice into a real capability